All This Guy Wanted to Do Was Cancel His Comcast Service (LISTEN)

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This Comcast customer service guy either really loves his job or really hates when people cancel their service. Unfortunately for AOL product manager Ryan Block, he was forced to sit through eight minutes of the man's impassioned attempt to convince him that leaving Comcast would be a terrible life decision for him.

Ryan posted the "tail end" of the phone call on SoundCloud and just to give you an idea, the END of the call is eight minutes long.
We have to admit, as much as we hate arguing with customer service people over the phone, Ryan's call is insanely addicting. He handles the guy's heated sales pitch perfectly and he has all the right responses whenever the guy throws him another curve ball.

On Monday night after the call was released, Comcast said they were going to be looking into the situation and on Tuesday morning, they released the following statement to Mashable:

"We are very embarrassed by the way our employee spoke with Mr. Block and are contacting him to personally apologize. The way in which our representative communicated with him is unacceptable and not consistent with how we train our customer service representatives. We are investigating this situation and will take quick action. While the overwhelming majority of our employees work very hard to do the right thing every day, we are using this very unfortunate experience to reinforce how important it is to always treat our customers with the utmost respect."

Man's Nightmare Call With Comcast Service Rep Goes Viral

**AOL and Cambio are both part of AOL Inc.**
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