It all went down when a fan named Hannah reached out to Tay online, asking her for advice on how to deal with her feelings for a not-so-single guy she's known for years.
Hannah, whose name on Instagram is SherbetSwift, described her crush as, "a guy who's sweet and charming and makes me laugh. A guy who said sorry for eating in front of me after finding out I had to skip breakfast...A guy who was my first best friend." She doesn't hate his girlfriend, though. She described her as "pretty" and "nice" with an "amazing figure."
"@taylorswift can you give me some advice maybe," she added to her story. "I love you."
Surprisingly, Taylor responded to Hannah's message. She started by telling her how gorgeous her eyes are, and that true love isn't just "the kind that lasts forever or is fully realized."
"I think unrequited love is just as valid as any other kind. It's just as crushing and just as thrilling," she wrote. "No matter what happens in this situation, I want you to remember that what you are doing is selfless and beautiful and kind. .... Someday you'll find someone who loves you in that exact same way."
We're sure Hannah freaked out when Taylor hit her up. We would. She was obviously touched because she responded, "You have no idea how much this means to me, thank you. You understand and that means so much," she wrote. "I feel like you're the big sister I don't have. Thank you, I really did need to hear that from you."
Hannah isn't the only fan Taylor's recently reached out to online. She's commented on fans' pictures and posts. Read about that here.
What do you think about Taylor giving Hannah love advice? Honestly, it's just another reason we adore her.