"It's me, iced coffee girl, and I could really use a hug. Today is Mother's Day, a day most people spend with their mothers thanking them for everything they do," a young fan named Kaileen wrote on her blog. "But, for me, I can't spend this day with my mom because she's in heaven."
Kaileen revealed that her "best friend" passed away last January. She admitted that she's felt "empty," but thanks to Taylor's lyrics and attitude, she was able to get through it.
"Today's going to be another hard day, but I know with you on my side I can get through anything," Kaileen wrote to Taylor on Mother's Day. "I love you."
Tay was more than just on her side. She happened to see her fan's message, and was quick to just to the rescue.
"Kaileen- I love you so much and can't imagine what you must be feeling today. You've lived through my worst fear. I'm so sorry you can't spend today with her," Taylor wrote on Tumblr. "It's not fair, and there's no reason why you should feel okay about it. No one should ever expect you to feel normal today."
"I admire and respect your ability to put forth such a sunny, sweet disposition when you've been through something so dark and tragic so recently. I never would've guessed by your attitude or your posts. I never would've known if you hadn't told me. Sending you a huge hug today. Gonna go get iced coffee and cheers to you. :)," she continued.
Tay's letter to her fan comes just a few short weeks after her mom Andrea Swift was diagnosed with cancer. Taylor didn't reveal many details about her mom's diagnosis, but wanted her fans to know what was going on.
"She's got an important battle to fight," she shared. "Thank you for caring about my family so much that she would want me to share this information with you."