Last week, several hundred Facebook users in the San Francisco area were invited to test the artificially intelligent helper, called M, in the Messenger app.
Facebook's Vice President of Messaging Products, David Marcus, served up the following intel in a Facebook post on August 26:
The major diff between M and the other robot-lady assistants out there is that M is able to follow through and take action when you ask her to do something. So, for example, not only will you be able to look up what time Paper Towns is playing, but you can buy tickets, too. How does M do it? With a combination of artificial intelligence and a group of Facebook employees called M Trainers, according to Wired. As M works toward completing your request, The Verge says that M will ask follow-up Qs and send updates.
Today we're beginning to test a new service called M. M is a personal digital assistant inside of Messenger that completes tasks and finds information on your behalf. It's powered by artificial intelligence that's trained and supervised by people.
Unlike other AI-based services in the market, M can actually complete tasks on your behalf. It can purchase items, get gifts delivered to your loved ones, book restaurants, travel arrangements, appointments and way more.
This is early in the journey to build M into an at-scale service. But it's an exciting step towards enabling people on Messenger to get things done across a variety of things, so they can get more time to focus on what's important in their lives.
M is supposed to slowly roll out. If you're in the next test group, will you give M a whirl? We sure will - provided she doesn't roast us on any math problems, Siri-style.